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POLYWEST IS PLEASED TO PRESENT OUR 2012 CATALOGUE.
PLEASE TAKE A MOMENT TO READ THROUGH AND FAMILIARIZE YOURSELF
WITH OUR TERMS & CONDITIONS.
** SPECIFICATIONS AND PRODUCT AVAILABILITY SUBJECT TO CHANGE WITHOUT NOTICE **
NEW ACCOUNTS:
Polywest welcomes new accounts. The link to our credit application
can be found online in the information library found at www.polywest.
ca. Orders will be shipped C.O.D. pending credit approval.
CREDIT TERMS:
Only approved credit holders will be permitted credit privileges.
C.O.D. or NET 30 Days is subject to prior credit approval. Interest
will be charged on unpaid balances over 30 Days at a rate of 1.5%
per month. Any credit issued to your account must be used within
6 months.
PAYMENT:
We accept cash, cheques, Visa, MasterCard and Interac as forms
of payment. Account holders wishing to pay their accounts with
credit card will be assessed a 2% surcharge if the account is over
30 Days at the time of payment. All cash orders require a credit
card at the time of order and will be charged when available stock
is allocated. Orders over $5000 will be subject to a 3% surcharge
should the customer wish to pay with a credit card.
MINIMUM ORDER:
Polywest reserves the right to enforce a $50.00 minimum order.
Orders accepted under this amount may be subject to a $10.00
handling charge or loss of discount.
SHIPPING:
All goods are F.O.B. Polywest Ltd. Please state how shipments are
to be made on all correspondence.
RETURNS:
All returned goods must have prior approval from Polywest Ltd. as
well as a Returned Goods Authorization (RGA) number. Returned
goods must be shipped prepaid and may be subject to a 15%
restocking fee. Special order items are not refundable. Returned
goods must be in resalable condition, preferably in original
packaging. NO RETURNS AFTER 90 DAYS.
WARRANTY:
NORWESCO WARRANTY INFORMATION:
All Premium Weight (1.5 sg) NORWESCO tanks carry a 3-year
warranty. Heavy Duty Weight (1.9 sg) NORWESCO tanks carry a
5-year warranty. NORWESCO Premium Weight tanks are rated for
12.5 pounds per US gallon (15 lbs per IMP gallon). NORWESCO
Heavy Duty Weight tanks are rated for 15.75 pounds per US
gallon (19 lbs per IMP gallon). Should a defect appear within the
warranty period, NORWESCO will supply a new, equivalent tank in
replacement thereof. NORWESCO’s liability is limited to the value
of the tank itself and specifically excludes the cost of installation
and/or removal or consequenital damages. Always check with your
chemical supplier or Polywest for chemical resistance information.
DESIGN TANKS WARRANTY INFORMATION:
All Design Tanks Fibreglass Liquid Storage Tanks carry a 3-year
warranty. All tank ratings are listed on the quotes and engineer
drawings of the individual tanks.
REMAINING PRODUCT WARRANTIES:
All other items carry the manufacturer’s stated warranty. Warranty
claims must be approved by Polywest prior to the returning of
product. Decisions made by product manufacturers with respect to
warranty claims will be final.
ALL freight charges incurred on returned warranty items are the
customers responsibility.
LOSS OR DAMAGE:
Merchandise damaged in transit is the responsibility of the carrier.
Polywest’s liability for damage ceases when the carrier receives
and signs for the shipment at our dock. Should you choose to accept
a damaged shipment, be sure to note any damage in transit on the
bill of lading before signing it. Failure to do so relieves the carrier of
any liability. Contact the carrier as well as Polywest immediately to
inform them of any damage.
Terms & Conditions